Product Returns
xtreemedecals.com designs and manufactures all products as per
the specifications on the website or in the case of custom decals exactly as
the customer enters them on the website.
All products purchased are manufactured to order and
are not returnable or exchangable. Please take special care
to order carefully and completely, and verify the order given
in the confirmation email issued at time of order placement.
xtreemedecals.com will replace or exchange only those products which
are deemed to be missing or defective.
xtreemedecals.com quality control assures that all products are checked
for flaws before shipment. Customer must check package contents
upon arrival and notify xtreemedecals.com of any problems with 48 hours.
Product Exchanges
All products designed and manufactured by xtreemedecals.com are done
so on an individual basis according to the information supplied
by the customer. xtreemedecals.com is not responsible for spelling or
typographical errors made by the customer. There are no exchanges
available, including those due to customer selecting improper
size or color. The colors listed on the color chart have been
color matched to the actual vinyl color. Be sure of the color
before you order.
Shipping Delays
xtreemedecals.com. is in no way responsible for any delays in shipping
including local delivery errors or international customs issues.
We will make every effort to reckify the situation.
Shipping mistakes & Lost packages
Lost or damaged claims can only be filed for shipments over
$10.00 in value and can only be done after 30 days from package
shipment and these items will be reshipped. xtreemedecals.com is not responsible for 3rd party shipping
errors, omissions or damaged shipments.
Customer Supplies Incorrect Address
When
a package is not delivered due to an error made by the customer
in submitting the proper shipping address, xtreemedecals.com will reship
the package with corrected address and charge an additional
shipping fee for the shipment when the original package has been returned to us.
Questions
Email: [email protected]
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